Business Development Representative (Entry-Mid Level)

Pasadena, CA (Headquarters) Or RemoteType: Full Time

If you’re passionate about education and are a lifelong learner, you will be motivated by our team mission to change how students understand human decisions through game-play.

About MobLab

We are an educational game and technology startup that utilizes game-based learning to engage students through the use of in-class simulations and colorful game play. Our library of 70+ games makes it easy for instructors to present real-life applications of classroom theories, supported by real data.

On the Business Development team, you’ll help college instructors discover a new technology for more interactive and engaging teaching and learning. By working closely with our business development team, you’ll learn a number of strategies and tactics to work with instructors and gain adoption. For someone who likes working on teams and enjoys the responsibility of owning a project start to finish, you’ll find that there is no industry more impactful than education.   

Responsibilities

  • Serve as a key member of the Business Development team, helping to drive sales and marketing efforts.
  • Promote MobLab by giving technology demos to instructors and provide in-house phone and email-based customer support.
  • Conduct course information research online and enter opportunities into our CRM.
  • Combine our internal user analytics with our ideal customer profile to qualify opportunities into leads. 
  • Work with the rest of the sales and marketing team to continuously refine lead qualification criteria and ideal customer model.
  • Maintain existing accounts by following up at the beginning, during the term and at the end of the term.
  • Identify low usage customers and conduct root-cause analysis over the phone.
  • Work with Content and Product teams to develop materials for educational resources, support, marketing and sales.
  • Enter data to our CRM system timely and help continue optimizing MobLab sales, marketing and customer support processes.
  • Take on occasional travel, up to 20%, both local and long distance, to conferences and campuses to help with classroom support, sales, training, and customer interviews.

 

Requirements

  • 1-3 years related or relevant work experience.
  • Bachelor’s in Economics, Business, Psychology, Political Science, Sociology, or related field.
  • Patient, good listener, and passionate about education/student outcomes in higher education.
  • Be proactive and willing to go the extra mile for exceptional customer service.
  • Exceptional organizational, interpersonal and communication skills; written and verbal.
  • Proficient computer skills, particularly in Word, Excel, and web applications.

 

Extra Credit

  • Past classroom experiences with MobLab.
  • M.S., M.A., MBA, or equivalent degree in Business, Economics, Education, or related field.
  • Experience in experimental economics/behavioral economics.

 

Compensation

Commensurate with qualifications and experience, including salary, stock option, and bonus.

 

Application

When you send your resume to jobs@moblab.com include a brief email explanation how you found us and what intrigues you about working for MobLab in a sales and marketing capacity. In lieu of a cover letter, tell us about one of your passions, pets, hobbies, etc.